Business Process Outsourcing

Business Process Outsourcing empowers companies with new ways to achieve high performance by controlling costs, reducing risk, fostering collaboration and increasing transparency. Our team of industry and technology experts offers a consultative approach to evaluate your business and recommend the processes that are potential fit for outsourcing.

PAMTEN offers a wide range of BPO services that include –

• Recruitment Process Outsourcing
• Application Outsourcing
• Finance & Accounting BPO
• Back Office Outsourcing

Recruitment Process Outsourcing

There is an immense opportunity for organizations to outsource their strategic recruiting process to achieve a holistic talent acquisition strategy, increase ROI, and improve competitiveness in today’s marketplace. PamTen’s proven methodology and processes for RPO enable immediate ROI and sustained growth to the organizations. Our processes address today’s industry challenges in recruiting and provide extreme transparency to our clients on day to operations with and ability to measure and monitor the overall performance of the offshore team. We work closely with our clients to understand their changing business needs and determine opportunities to improve the processes. Our experienced recruiters come from various industry background having worked in a US corporate environment with Fortune 500 companies.

Application Outsourcing

In today's business environment, relentless competition requires increasingly complex application solutions often spanning organizational and geographic borders. Organizations must exploit emerging opportunities by rapidly adopting new technologies, including web-based solutions.

PamTen’s Application Outsourcing services include application services required to provide for the day-to-day operations, support, and maintenance of enterprise applications, relieving clients from the high cost of managing enterprise applications. Our focus is on mission-critical applications that have a high degree of complexity and transactional applications that are core to our customers' business processes.

Application Development : Through our application development and systems integration services, you can gain consulting and delivery expertise in both end-to-end systems integration and custom application development. Our services can help you drive innovation and expand into new markets while reducing overall costs. Our clients can choose from our different application outsourcing solutions like production support, application testing, enhancements, and upgrades and immensely benefit through 50% cost savings. Whether it is single or multiple applications, industry packaged solutions or customized applications, we are adept at managing it successfully.

Testing Services : Our established testing approach employs a wide range of industry-standard testing tools that leverage established methodologies for planning, process control, performance metrics, test automation, test execution, defect tracking and reporting. That translates to superior software quality, enhanced business readiness and a real competitive advantage. Read More...

Finance & Accounting BPO

Finance & Accounting BPO can improve performance and create value in a number of ways including–

• Standardize processes globally to improve the efficiency and effectiveness of finance operations.
• Improve service quality and drive continuous improvement.
• Improve the control environment—outsourced processes are usually better defined and documented, which can assist with compliance to legislation such as Sarbanes-Oxley.
• Reduce costs—global sourcing of services and more efficient finance operations delivers significant cost reduction.
• Enable the retained finance function to focus on its core competencies—partnering with the business to add value.

PamTen’s experienced team of professional with finance industry experience over a decade offer consulting services before engaging into the BPO operations. The team will help the clients process discovery and definition enabling them to determine processes that are most operational and are suitable for outsourcing to achieve immediate cost savings. This will enable businesses to invest their money in their core competencies without having to focus their resources on non-core and tactical business transactions. PamTen’s Business Pocess Outsourcing methodologies and processes enable seamless transition of knowledge from onshore to offshore resources. We offer phased approaches based upon the client business scenarios and investment plans.

Our BPO services can manage core services (procure-to-pay, for example) or key functions (cash management, for example). We also offer a number of value-added services (profit recovery and analytics, for example) and retained services (finance strategy, for example) to help your organization develop a high-performance finance organization.

Back-Office Outsourcing

Back office processes may not drive your business, but without a reliable back office, no business will be able to grow let alone survive. By outsourcing some or all of your back office functions, you can ensure that you can focus on your core business while ensuring that all your back office tasks will be completed on schedule.

Most small and medium-sized companies businesses engaged in an outsourcing relationship, back office outsourcing is proving to be a great way to maximize productivity and efficiency, indirectly leading to a more profitable and competitive business.

By outsourcing your back office processes with PamTen, you realize a full range of benefits including obtaining quality results with over 40% cost savings from your existing back office process. Our processes ensure that all your tasks will be handled with the utmost efficiency, quality and security measures in place. We understand that your requirements are unique, and we work with you to ensure our solutions will work to your advantage.

PamTen’s back office outsourcing services include but are not limited to the following:

• Data Entry Outsourcing
• Scheduling & Registration Outsourcing
• Billing & Claim Processing Outsourcing
• Shipment Track and Trace Outsourcing
• Mortgage Processing Outsourcing
• Business Transcription Outsourcing