Role Reports to: Manager

Location: Hyderabad

Experience: 4 – 9 years

Qualification: Bachelor Degree in IT Computer Science

Job Responsibilities:

• Establish the networking environment by designing system configuration, directing system installation, and defining, documenting and enforcing system standards.
• Design and implement new solutions and improve resilience of the current environment
• Identifying and solving any problems that arise with computer networks and systems.
• Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation
• Undertake data network fault investigations in local and wide area environments using information from multiple sources
• Secure network systems by establishing and enforcing policies and defining and monitoring access.

• Support and administer firewall environments in line with IT security policy.
• Upgrade data network equipment to the latest stable firmware releases.
• Configure routing and switching equipment, hosted IP voice services and firewalls.
• Working closely with IT Support by monitoring computer networks and systems to identify how performance can be improved and need to monitor and deploy/install security patches on user devices.
• Ensure security and efficiency of IT infrastructure
• Should have experience on Web Server Administration
• Must have Experience on MS 365 Administration and Support
• Experience on Azure Administration is added Advantage
• Experience on Azure IaaS, PaaS, SaaS services
• Must have Azure Administrator Certification (103 or its equivalent)
• Manage to host environment inclusive of web servers, VMWare, Citrix, database servers, Cisco, SAN, Blades etc to ensure apt tuning plus capacity.
• Experience on WordPress Administration (Code & DB Deployments, Backups and Restores)
• Provide remote support to on-site engineers and end users/customers.
• Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis.
• Hands-on experience with monitoring, network diagnostic and network analytics tools.
• Created, maintained, and updated Plan of Actions and Milestones (POA&M) for various systems/LANs. Coordinated with ISSOs for mitigating vulnerabilities included in the POA&M.
• Proven ability to work in a cloud based or hosting environment.
• Should have complete knowledge on platforms such as AWS, Azure, GCP and proficient in one or more computer scripting languages such as JavaScript or Perl.
• Set-up process, services and tools around cloud; leverage appropriate AWS services.

Qualifications/Skills:

• Bachelor’s degree in IT, computer science or related field of study.
• An analytical mind and ability to learn new technologies.
• Good time management skills.
• Good communication skills – both written and verbal.
• Expertise in network design, implementation, hardware configuration, performance tuning and network troubleshooting.
• Knowledge in Cyber Security.
• Tracking budget expenses.
• Problem solving and analytical skills.
• A self-learner who can work independently and comfortable working in a team environment.
• Dependable and flexible when necessary.